Last Updated: [Insert Date]

At BABACARE, customer satisfaction is our priority. If you’re not completely happy with your purchase, please review our refund and exchange policy.

1. Eligibility for Returns & Exchanges

• Items must be unused, unopened, and in original packaging.
• Requests must be made within [X] days of receiving your order.
• Non-returnable items: Personalized products, gift cards, and clearance items.

2. How to Request a Return

1. Contact us at [Insert Email] with your order number.
2. We will provide return instructions.
3. Ship the product back to us.
4. Upon inspection, we will process your refund or exchange.

3. Refund Processing

• Refunds are issued to the original payment method within [X] business days.
• Original shipping costs are non-refundable.

4. Exchanges

• If you receive a defective or damaged product, we will replace it at no extra cost.
• Exchanges are subject to stock availability.

5. Cancellations

• Orders can only be canceled before they are shipped.

6. Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank statement.
2. Contact your bank or credit card provider (processing time varies).
3. If you still need help, email us at [Insert Email].